Banks Must Reimburse Customers Money That Had Been Stolen Through ATM

JAKARTA (Pos Kota) - Bank Indonesia has ordered banks to reimburse customers who burglarized through automatic teller machines (ATMs). Until last Thursday, customers who burglarized money through ATMs across Indonesia nearly USD 5 billion.

In addition to reimburse the customer, the bank also asked to replace a suspected ATM card was stolen data. In addition the bank also asked to provide understanding and lessons to customers how to avoid ATM burglary. One of them is not easy to provide customer data to anyone.

"From the bank's latest report, up to this day there is no significant change in the potential for material losses on the previous day, which is around Rp 5 billion from the four banks," said Chief Public Relations Bureau BI Johansyah in Difi A press release at Jakarta on Thursday.

This means that banks have been able to overcome these problems, so that the society remains safe to use ATM cards as usual.

BI also has asked banks to check and improve the security of ATM machines and EDC (Electronic Data Capture) systems and both physically or location.

With this incident, the BI also appealed to the customer is always researching and observing conditions when using an ATM machine or EDC.

Ways of Avoiding Illegal Practices

Some tips that can be used by communities to avoid illegal practices on the ATM card by unauthorized parties is to protect the confidentiality of the PIN.

Protecting the confidentiality of your PIN, among others, by way of changing your PIN periodically, and closed by hand when entering your PIN so that the PIN is not seen by others, not moved to give the PIN to another party who seems to be a bank clerk and asks customers to name or enter a PIN number .

In addition, customers also must consider the physical conditions surrounding the ATM and, if there is anything suspicious, do not expect customers to use ATMs and immediately reported to the nearest bank or to the authorities.

At the time of transaction using an ATM card in the "merchant" (a store that cooperates with the banks), the customer is expected considering the EDC tool, if there are tools (devices) are attached to the suspicious EDC or other suspicious things, borrowers are suggested to transact and immediately reported to the nearest bank or to the authorities.

BI also expects customers to immediately block the ATM card transaction if found irregularities and find ATM locations that are relatively safe to transact. (Ant / Binsar)